These terms govern your use of lashbeautycenter.com and any appointment you book through it. By booking with us, you agree to them. Please read them before you confirm a booking.
In these terms, "we", "us" and "our" mean Lash Beauty Center, Al Tallah 2, Ajman, United Arab Emirates. "You" means the person making the booking.
When you book through our website, you choose a service, a specialist and a time slot. Your booking is confirmed once payment is completed and you receive a confirmation email.
Your slot is held for 15 minutes while you complete checkout. If checkout is not completed in that time, the slot is released and may be taken by someone else.
Appointment lengths shown are estimates based on the service. Your actual appointment may run slightly shorter or longer depending on your natural lashes, nails or skin, and the finish you want.
We book one specialist per slot. If your chosen specialist becomes unavailable through illness or emergency, we will contact you to offer an alternative specialist, a new time, or a full refund.
Prices are shown in UAE Dirhams (AED) and include any applicable taxes.
Payment is taken at the time of booking through our payment provider, [PAYMENT PROVIDER NAME]. We do not store your card details.
If a price is displayed incorrectly due to a technical error, we reserve the right to cancel the booking and issue a full refund rather than honour the incorrect price. We will always contact you first.
You may reschedule your appointment free of charge if you give us at least [24] hours' notice. Contact us on WhatsApp at +971 56 111 5842.
If you do not arrive and do not contact us, the full amount is retained.
If you arrive more than 15 minutes late, we may not have time to complete your service properly. We will do what we can within your remaining slot, or reschedule you. The full amount still applies, as the time was reserved for you.
If we have to cancel — illness, emergency, or circumstances outside our control — you will be offered a new appointment or a full refund, whichever you prefer.
Some of our services require a patch test at least 48 hours before your appointment. This applies to lash extensions, brow lamination and any tinting service.
If you have never had the service with us before, please contact us to arrange a patch test when you book. We may be unable to perform your service on the day without one, and the cancellation terms above will apply.
Please tell us before your appointment if you:
We may decline or postpone a service on health and safety grounds. If we do, we will refund you in full.
You are responsible for the accuracy of what you tell us. We cannot be held liable for a reaction arising from information that was not disclosed.
Please arrive with clean lashes, free of mascara, oil and makeup, for any lash service. Contact lenses must be removed before lash extensions.
We ask that you do not bring additional guests into the treatment area, as space is limited and the work requires concentration.
Clients under 18 must be accompanied by a parent or guardian, who must be present for the appointment and must make the booking.
We reserve the right to refuse or stop a service where a client is abusive to staff, under the influence of alcohol or drugs, or where continuing would be unsafe.
Results depend on your natural lashes, nails or skin, your aftercare, and factors outside our control such as your natural growth cycle, oils and lifestyle. We will give you aftercare guidance at your appointment. Following it makes a real difference to how long your set lasts.
We cannot guarantee a specific retention period. Extensions shed naturally as your own lashes shed.
If you are unhappy with your result, tell us within [48] hours and we will do our best to put it right, usually by inviting you back for an adjustment at no cost. Fixes are at our discretion and are offered instead of, not in addition to, a refund.
Removal or correction of work done at another salon may take longer and may be charged separately.
Beauty services are personal and, once performed, cannot be returned. Refunds for completed services are not given as a matter of course.
We will refund you where:
Refunds go back to the original payment method and typically take 7 to 14 working days to appear, depending on your bank.
You may use this website to browse services and make genuine bookings. You may not:
We may cancel bookings and restrict access where we believe this clause has been breached.
We aim to keep the site available and its information accurate, but we do not guarantee uninterrupted access. We may suspend the site for maintenance without notice.
Prices, service descriptions and availability may change. The information shown at the time you book is what applies to your booking.
All content on this website — text, photographs, logo, branding and design — belongs to Lash Beauty Center or is used with permission. You may not reproduce it commercially without our written consent.
Photographs of work are examples only and do not guarantee an identical result.
Nothing in these terms excludes liability for death or personal injury caused by our negligence, or for anything that cannot lawfully be excluded.
Beyond that, our total liability in connection with any booking is limited to the amount you paid for that booking.
We are not liable for indirect losses, such as missed events or travel costs, arising from a cancelled or delayed appointment.
How we handle your personal information is set out in our Privacy Policy.
We may update these terms from time to time. The version shown on the site when you book is the version that applies to that booking.
These terms are governed by the laws of the United Arab Emirates and the Emirate of Ajman. Any dispute will be subject to the exclusive jurisdiction of the courts of Ajman.
Lash Beauty Center Al Tallah 2, Ajman, United Arab Emirates WhatsApp: +971 56 111 5842 Website: lashbeautycenter.com Open daily, 11:00 AM – 10:00 PM
These terms are provided as a starting point and are not legal advice. Have them reviewed by someone qualified in UAE law before publishing, particularly the cancellation, liability and refund clauses.